Diseño de modelo de gestión socialmente responsable: Caso de estudio pyme Electritelecom

Abstract

Considering the development and evolution of society, business management has undergone profound changes, offering a new way of doing business; the need to conserve natural resources and the impacts they produce on society generate the implicit need to improve production processes.

The purpose of this research project is to present a proposal for a socially responsible management model based on an exhaustive study of the private sector SME of the Southern Region called "Electritelecom", fostering and adapting a socially responsible practice internally and externally. the organization, analyzing the current practice of social responsibility, applying method of data collection through tools such as the interview and tools such as the Ethos form, which has seven indicators that monitor, raise awareness and promote its application, detecting results that demonstrate various flaws that allowed to provide the organization with an adequate and optimal model that provides an economic, social and environmental balance; and empower its production with sustainable development