Diseño de un modelo de gestión por procesos para La Unidad de Activos Fijos, de la CNT EP, Agencia Provincial Pastaza, año 2014

Abstract

The research focuses on designing a model of process management that will improve the management of fixed assets Fixed Assets Unit of the National Telecommunications Corporation CNT EP - Pastaza. This was achieved based on the diagnosis of the current situation, in order to establish and analyze the reasons why there is a problem identified, for which the theoretical framework that allowed designing a management model was developed which aims to improve the administration and management of the property by the Unity Asset company. The research work was conducted in the same four chapters are: Chapter I, Theoretical Framework. Chapter II, provides the methodological process, based on surveys unveiled specifics about the investigation. Chapter III presents the results of diagnosis. Chapter IV includes the process management model proposed developing flowcharts of each thread, with the projection towards continuous improvement. Ending in the establishment of conclusions and recommendations.