Diseño de Control de Gestión e Indicadores basado en el Balanced Scorecard para la Intendencia Nacional de Seguros de la Superintendencia de Bancos y Seguros, año 2015

Abstract

The work has developed a System Management Control and indicators based on the Balanced Scorecard or Balanced Scorecard, allowing to determine indicators of management control to achieve the strategic objectives of the National Insurance Administration, determining the formulation for each them and the goal to be achieved by improving efficiency in the management of it, with the consequent integration of human capital. The design of this management system was a response to the need for the National Insurance Administration to establish the basis for its strengthening, growth and competitiveness at local and national level in order to enhance the establishment of policies and objectives, to measure and improve their effectiveness and efficiency in the various activities carried out.