Diseño de un modelo de gestión por procesos para la Empresa Pública Petroecuador para la comercialización de gas natural a instituciones públicas y empresas privadas a nivel nacional

Abstract

Abstract: The purpose of this investigative work is to design a management model for the Marketing and billing of Natural Gas from the Liquefaction plant located in Machala to the different customer segments, especially the Industrial and Residential located in the El Guabo region. , province of El Oro. The proposal for management by Natural Gas Marketing processes is aligned with the goals of the National Plan for Good Living, especially with section 11.4: Promote the sovereign development of strategic sectors within the framework of environmentally and socially responsible for non-renewable resources. The work carried out details a brief history of the company, properties of Natural Gas, the segments where it is used, the activities and the improvement of billing processes through the application of technological systems that provide effectiveness and efficiency in the company, reducing internal costs. , using less time in the execution of activities, obtaining correct information on the product shipped, which benefits the Ecuadorian State.