Diseño del Modelo de Gestión por Procesos para el Departamento de Costos de la Dirección Financiera del Hospital de Especialidades de Fuerzas Armadas de la ciudad de Quito

Abstract

The proposed study seeks to strengthen Process Management Department Specialist Hospital Costs Armed Services, which provides relevant to the development of institutional management, which in turn allows adequate guidance for making decisions. The Department of Costs through their processes must build and gear logical link between the medical, technical, administrative and financial management, so its joint evidence operational reality that unfolds daily management. Note that this proposal contributes to the Comprehensive Public Health Network (RPIS) in the pursuit of sustainability of the National Health System.

The proposal includes five chapters, the first identification of the problem is addressed by establishing objectives and details the hypothesis that seeks met. The second chapter focuses on the methodology to be used for the intended study, based on information seeking through the expertise of officials. In chapter three the theoretical framework is developed with input from conceptual definitions that support the research process. Chapter Four details of both the Hospital identifying data that will be addressed in this study, and specifically in the Department of Costs seeking to be involved. Chapter five presents the Comprehensive Proposal for new processes for the Department of Costs, including process map, manual processes, indicator matrix