Implementación de un Sistema de Calidad basado en la norma UNE-EN- ISO 15189:2012 en el servicio de laboratorio clínico del Hospital Vozandes Quito, 2014-2015

Abstract

In Quito, an intervention project was carried out in order to successfully implement an international standard based on ISO / IEC 17025 and ISO 9001, specifying the requirements for the competence and quality that are unique laboratories clinicians. Clinical Laboratory Services Hospital Vozandes Quito, are essential to patient care and therefore have to be arranged so that the needs of all patients and clinical staff responsible for assisting these patients are satisfied. Such services include arrangements for the analytical request, patient preparation, patient identification, sample collection, transport, storage, processing and analysis of clinical samples, together with subsequent interpretation, communication of the report laboratory and counseling, in addition to considerations of safety and ethics at work in the clinical laboratory; is in each of these points is detected weak planning and management. In conclusion the clinical laboratory, by implementing the International Standard develop their systems of quality management and assess their own competence.