Mejoramiento de la calidad de atención en el servicio de odontología en el Sub Centro de salud Guayllabamba

Abstract

Within the service of Sub Health Center Guayllabamba, certain issues affecting the welfare of the community, among these the deterioration of communication inadequate treatment of users, poor management of care standards in services and no identified diffusion of health services, causing dissatisfaction among users / as to receive the required attention. In preparing this action project logical framework methodology was used to reach the following achievements: the development of a roadmap to improve communication and good treatment, training professionals in the health unit on quality standards attention and awareness campaign in the community, which allowed to break the gap of ignorance in the community, meeting the needs it. The results obtained to improve the quality of service dental oral health was 100 % trained professionals 97%; oral pathology controlled by direct intervention in the population 30 % reaching the proposed target.