Modelo de gestión por procesos para los Gobiernos Autónomos Descentralizados Parroquiales Rurales del cantón Otavalo, provincia Imbabura, período 2014 2019

Abstract

Abstract: The most important challenge facing organizations and institutions in the 21st century is to achieve high performance that allows them to grow, be competitive and offer high quality public services to the population. The Administrative and Financial Process Management is a comprehensive system that provides knowledge, principles and specific tools needed to achieve quality of service delivery in all instances. This study presents that the Autonomous Decentralised Rural Governments of District Otavalo (Cantón Otavalo) do not have an administrative and financial process management system, which in turn causes problems related to measuring budget and performance of current projects and programs, with regards to processes and results. This project proposes the implementation of a Model for Administrative and Financial Process Management for GADPR: Gobiernos Autónomos Descentralizados Parroquiales Rurales for District Otavalo (Cantón Otavalo), so that they have a tool that allows them an optimal use of resources and management of information, resulting in more effective and efficient goods and services.