Mejoramiento de la Calidad de Atención del Área de Infectología del Hospital de la Policía Guayaquil Nº2, 2014

Abstract

In the city of Guayaquil, Guayas, Ecuador, an action project called "Improving the Quality of Care Area Infectious Diseases Hospital No. 2 Police Guayaquil, 2014 was developed.

This proposal began with a participatory diagnosis, which prioritized as a central problem that patients presenting to the infectious diseases do not receive a good quality of care; and as causal factors determined that there are no protocols for medical care, health staff is not trained and not a management manual processes for managing drug supply is counted.

In response to this problem the development and implementation of protocols, staff training, and implementation of management manual supplies and drugs was performed. As a result expected the planned activities were fulfilled by 100%, with the active participation of the health team and support from the hospital authorities.