Auditoría de Gestión a los procesos de Comercialización de la Empresa Sajador, ubicada en la ciudad de Quito

Abstract

The objective of this work is to provide a comprehensive analysis of the sales and distribution department of the company "SAJADOR S.A", to obtain efficiency and effectiveness in the processes involved in these departments. In the first part of this work we can observe the background of the company "SAJADOR SA" including the legal basis as well as the laws and regulations that must comply and the strategic plan containing mission, vision, values, principles and objectives and lastly The SWOT analysis which explains both internal and external analysis. In the second part contains the theoretical framework of the research where the control and management elements are explained as well as the strategic planning, within the conceptual base indicates the purposes, objectives, scope, approach and risks of the management audit; The management audit process, the indicators and the tools for the management audit are explained in detail. The practical application of the management audit is in the third part of this work which includes the practice of the analysis seen in the second part in addition to conclusions and recommendations of benefit to the company.