Evalución y propuesta de mejoramiento del clima organizacional de la gerencia de ventas corporativas de la Corporación Nacional de Telecomunicaciones CNT EP año 2016

Abstract

Abstract: The proposal evaluation and improvement of the organizational climate of corporate sales management of National Telecommunications Corporation CNT E.P arises from the need to improve the working environment in the area of corporate sales; we started with research to uncover the causes of poor working environment, the most important elements to raise routed to the project objectives and strategies for improvement are prioritized. The analysis personnel management corporate sales through surveys shows that internal staff has a lack of motivation, there is no model of variable remuneration, lack of training, lack of communication, there is no verbal or written recognition of the staff successes only sanctions. For these reasons it is proposed that there should be a proposal for improvement in the organizational climate for human resources is motivated in their job performance and thus improve earnings in the organization.