Diseño y propuesta de implementación de mapa de riesgos, plan de mitigación y auditoría basada en riesgos para los procesos de transaccionalidad que afectan al cliente de la empresa Banco de Loja S.A. de la cuidad de Loja en el periodo 2016

Abstract

Abstract: In the Ecuadorian legislation there is a variety of laws, regulations, precepts, rules, procedures, manuals about legal, administrative, economic, financial topics that guide the managers and servers decision of each entity. However, there is no a control plan and risk mitigation that allows to follow up the transactional processes that affect the costumers. The present tilting work supports the administration of Banco de Loja S.A. in order to apply a mitigation plan and a risk map that tends to improve the strategic management process of the bank, in order to strengthen the preventive capacity which allows to intencify the integration of the management system with a risk approach and its management.