Identificación del Burnout en profesionales de la salud y factores relacionados con este fenómeno, estudio realizado en un hospital público, ubicado en la zona sur-este de la ciudad de Cuenca, durante el año 2016-2017

Abstract

In order to identify the level of burnout in health professionals and the factors related to this phenomenon, a transversal, descriptive and quantitative investigation was carried out, with a sample of 30 health professionals, involving 15 physicians and 15 nurses from the surgery and hospitalization areas of a public hospital, located southeast of the city of Cuenca, to whom the following questionnaires were applied: sociodemographic, Maslach-Burnout inventory (MBI), general health questionnaire ), Coping questionnaire (BRIEF-COPE), social support questionnaire (MOS), and personality questionnaire (EPQR-A). The results obtained were analyzed in the sample studied and there is no evidence of Burnout. However, it should be noted that there is a tendency to suffer from it, with a high percentage of emotional exhaustion in physicians and depersonalization in nurses, relating to anxiety and somatic symptoms; While other factors acted as protectors, standing out: extroverted personality, high satisfaction with the work climate, application of adequate coping strategies, and having an adequate environment of social support.