Identificación de factores de riesgos laborales psicosociales en las ciudades de Ambato y Quito durante el año 2021

Abstract

Abstract: Psychosocial risk factors influence the physical and well-being of people, being harmful for the company and its workers. The aim of this work is to identify the psychosocial risk factors of a private company located in Ambato, Ecuador and a branch in Quito. For this research, an exploratory, non-experimental, transectional and quantitative methodology was used. Data collection was carried out through the use of different instruments such as: the Maslach Chronic Occupational Stress Inventory (MBI); Depression, Anxiety and Stress Scales (DASS- 21); Loneliness Scale (UCLA); Resilience Scale (RS-14); Psychological capital questionnaire; Copenhagen Psychosocial Questionnaire. They were applied to the sample consisting of 20 foreign workers and 20 national workers. The results obtained show that the main psychosocial risks are: discrimination, working hours, perception of loneliness. There were other results which obtained low rates, indicating a percentage of workers with impaired mental health with respect to stress, depression and anxiety.