Diseño de un Sistema de Gestión por Procesos aplicado a la hacienda Clotilde Gabriela , dedicada a la producción y exportación de banano en el cantón Pasaje - provincia de El Oro

Abstract

Abstract: This research covers the need to increase the productivity and efficiency levels of the "Clotilde Gabriela" banana farm, located in the canton of Pasaje, in the province of El Oro, with the production and export of bananas as its main line of business. Due to the problem of not having a formally established management system, the quality and safety of its products is being affected. The initiative to implement a process management system arises, allowing to formally establish the way in which the activities of the value chain are carried out, adopt a quality culture and propose a strategic direction based on objectives and indicators. The objective of this project is to improve the performance of the farm, with formal planning and process management, which; continuously designs, models, organizes, documents and optimizes the operation of the agricultural company, with a focus mainly on the survey and analysis of processes. The proposed solution contributes favorably to the specific activities of the organization, with the purpose of strengthening the levels of efficiency and control of resources.