Impacto del teletrabajo en el bienestar del personal que labora en las empresas públicas de la ciudad de Quito en el período 2020 - 2021

Abstract

Abstract: The sanitary crisis by COVID-19 put increased the labor modality denominated telework that is linked in a direct way with the Technologies of the Information and Communication, therefore, the Ecuadorian State to implemented emergent normative to maintain the sources of employment before the measures of obligatory confinement. Before such circumstances, the present investigation has for purpose to analyze the public policies generated for the workers originated by the COVID-19 in the modality of telework between 2020 and 2021. To achieve what is proposed, an exploratory methodology is used with the application of surveys to 370 civil servants and interviews to 5 heads of human talent of public institutions of the city of Quito. Among the main findings, 53.51% of employees had adequate technological resources, while the regulatory instruments are raised through ministerial agreements that decree the adoption of teleworking as an emerging measure.