Identificación de Factores de Riesgos Laborales Psicosociales en Trabajadores de una Empresa Pública del Sector Salud de la Ciudad de Quito

Abstract

Abstract: The objective of this study is to identify the main psychosocial risk factors in workers of a public company in the health sector of the city of Quito, it has a quantitative, descriptive, non experimental approach, with a sample of 20 professionals of Ecuadorian nationality and 20 professionals of other nationalities (Cuba, Venezuela and Haiti) aged between 30 and 55 years. The participants hold jobs in the emergency and outpatient area. For data collection, a series of correctly structured, personalized and written instruments on the variables to be implemented in the study were implemented, these tools will help obtain all the necessary information. The results obtained show that the main psychosocial risks identified within the study are: the time and pace of work with a prevalence of 60% in national workers and 70% in foreigners. In addition, high emotional demands are another indicator that predominates with 75%, mainly in national workers. In relation to the dimensions of burnout, both national and foreign workers presented favorable values, thus showing that they have excellent personal fulfillment and low depersonalization, evidencing that none of the participants presented Burnout. However, the national population has a considerable exhaustion factor that can limit their work performance in stressful conditions.