Identificación de factores de riesgos laborales y psicosociales en empresas públicas y privadas de la ciudad de Quito-Ecuador durante el año 2021

Abstract

Abstract: To identify the factors of occupational and psychosocial risks in public and private companies in the city of Quito-Ecuador during the year 2021, is the title of this research, with the application of the instruments: Ad Hoc Questionnaire, Maslach Chronic Job Stress Inventory (MBI-GS), Copenhagen Psychosocial Questionnaire (CoPsoQ-III), Psychological capital Questionnaire (PCQ), Depression Anxiety and Stress Scales (DASS-21), Loneliness Scale (UCLA), Resilience Scale (RS-14). Using non-experimental, qualitative and quantitative methodology in 40 national and foreign workers in health services, where women have higher participation than men, married marital status with proportional loads, national workers have higher income in private companies and their work is permanent. Burnout syndrome does not exist in this analysis because personal fulfilment has appropriate results, but there is emotional exhaustion due to workloads, psychological capital is positive in progress and behaviour; the mental health of foreign workers is serious because they present anxiety, depression and stress; they perceive discrimination and loneliness due to different factors, resilience is very significant in these populations.