Análisis de las capacidades organizacionales y de los factores del talento humano para la productividad de las empresas en la ciudad de Guayaquil, año 2020

Abstract

Abstract: Currently in Ecuador, small and medium-sized PYME ́shave strengthened their structures and have identified the capabilitiesof human capital as a fundamental key in their quality processes, reflecting positive results in productivity. The purpose of this work focuses on the analysis of these capabilitiesand how they work in the different processes of companies, highlighting factors such asleadership of human capital, teamwork and people management, showing how they contribute directly to productivity. , the acquisition and use of knowledge and its applicationin daily tasks, focusing on the client and appropriating the properdevelopment of processes.The use of information to improve processes is the best rated factor by companies, with which human talent enhances productivityand fulfills the mission of a company. Through the deductive and analytical method, this work demonstrates how the different organizational capacities and human talent contribute significantly to the productivity of PYME ́s, taking the case of a real companyin Guayaquil city.