Diseño de un modelo de aprendizaje organizacional para el Centro de Salud San Pedro, ubicado en el cantón Rumiñahui, para el año 2022

Abstract

Abstract: The purpose of this research is to design an organizational learning model for the San Pedro de Taboada Health Center, located in the Rumiñahui Canton, in the province of Pichincha. For the development of this work, a theoretical investigation was carried out, covering the main terms about knowledge management and organizational learning; and, its influence on the growth and development of companies. Subsequently, a field investigation was initiated, collecting information through the application of a questionnaire on levels and conditions of organizational learning, to the 12 members of the San Pedro Health Center. Through the confrontation of the theory with the results of the application of the survey, an organizational learning model is presented that adapts to the reality and needs of the center; focusing on sharing experiences, knowledge and good practices among collaborators; in order to build a culture of learning in the health center and improve the quality of care provided to patients in this sector.