Guía de procesos sobre la metodología 5S en las empresas del sector automotriz en la ciudad de Loja en el año 2020

Abstract

Abstract: The 5s methodology, named after the first letter of the name in Japanese, is a business management technique, whose objective is to help companies in their organization, based on five simple principles that serve as a guide through a sequence and are detailed in: classification, order, cleanliness, standardization and discipline. It began around 1960 at Toyota, with the objective of maintaining better organized, orderly and clean workplaces to achieve greater productivity and a better work environment, which has been achieved over time with the implementation of this methodology in the company that has given positive results, for which the present work was developed with the purpose of analyzing the 5s methodology in the automotive sector of the city of Loja for the subsequent elaboration of a guide that adjusts to the needs of the companies and that allows you a higher quality in your products and in the attention to your clients, without neglecting the needs of your collaborators to obtain optimal results, which will allow you to reduce costs in unnecessary activities. For the development, a mixed methodology (quali-quantitative) was applied, with the application of an interview and a survey to the managers and managers of the sales and administration departments of 5 vehicle dealers in the city of Loja.