Estudio de la comunicación asertiva en el proceso de aprendizaje de adolescentes de 15 a 18 años

Abstract

Abstract: The present investigation proposes a study of assertive communication in the learning process of adolescents from 15 to 18 years of age. In the theoretical context, communication has a strong educational load because it helps to transmit the psychological reality, social values, knowledge and skills of people. Assertiveness is interpersonal behavior that involves openness and honesty of thoughts and feelings. The objective of this research is to determine the assertive communication strategies in the learning process of adolescents. The methodology has a quantitative, descriptive, comparative, cross-sectional and non-experimental approach. The participants are 80 students. The results indicate that assertive communication has a medium level as well as the learning process. In conclusion, assertive communication favors the development of students' learning abilities, due to its mechanisms to promote social relationships and the ability to adapt to the educational environment. The design of a training plan for learning assertive communication strategies addressed to students is proposed, which improves their teaching-learning process.