Propuesta de mejora de procesos bajo la metodología Kaizen para la empresa textiles Samadhi de la ciudad de Loja, periodo 2022-2023.

Abstract

Abstract: This research aims to improve the operational processes of the enterprise Samadhi through a proposal based on the Kaizen methodology. The kind of The research used is descriptive, which allows identifying the problems that affect to the company and when applying it, data was collected using techniques such as interviews, observation of processes, Kaizen evaluation instrument and informal talks with workers to obtain information about the object of study. These techniques allowed collect opinions and information from customers and staff, thus improving the reliability of the study by obtaining a broader and more direct vision of the reality of entrepreneurship to This way ensure continuous improvement. An interview was also conducted with the manager of the company to obtain additional data and validate the consistency of the stories with the observed facts. Finally, the Kaizen evaluation instrument showed that the areas and processes that had weaknesses where the best ones were proposed to make the company more efficient. Despite the difficulties in the process, it was found that the organization has a good work environment that promotes employee satisfaction in addition to a good predisposition for improvement which will allow the implementation of any system to improve efficient manner.