Estudio del nivel de estrés y cortisol en técnicos de despliegue en el sector eléctrico

Abstract

Abstract: This degree work focused on identifying the factors that affect the stress level of deployment technicians in the electrical sector. Two instruments were used: the Gloria Villalobos work stress evaluation questionnaire (third edition), which measures the worker's perception of symptoms related to work stress, and tests to measure cortisol levels in the blood. Through the application of the questionnaire, the common symptoms affecting the deployment technician were found. Additionally, it was determined that half of the evaluated workers perceive a high level of stress. Through the correlation analysis between the instruments, it was found that there is no statistically significant correlation between the worker's perception and cortisol levels. Despite the fact that workers perceive a high level of stress, the way they cope with it allows this perception not to be reflected at the physiological level in cortisol tests. This study highlights the importance of considering multiple factors and perspectives when assessing job stress.