Diseñar un Plan de Carrera para el personal de Etapa EP, a través de una herramienta informática que mejore la Administración de la Gestión de Talento Humano

Abstract

Abstract: The objective of this study is to design a career plan for the personnel of ETAPA EP, focused on corporate sustainability and excellence in the provision of public services, considering the great importance given by the company to the motivation, commitment, and development of its employees. The study was carried out among the Company's employees with special focus on those belonging to the Human Talent Development Department. Three techniques were used for data collection: individual surveys, focus groups and user experience tests (UX test). For the three techniques, a sample of 38 employees considered for the pilot plan was used; the surveys and interviews (both for the focus group and the experience tests) were applied online. As a main result, it was determined that the implementation of the automated system for the management of the career and promotion plan is a viable and effective strategy to improve the management of human talent in ETAPA EP. This initiative will not only improve organizational efficiency and productivity but will also contribute to staff satisfaction and growth.