Análisis de la gestión de la comunicación interna en el Consejo de Gobierno del Régimen Especial de Galápagos, periodo 2022

Abstract

Abstract: Internal communication plays a fundamental role in the integration of people and the efficient functioning of the different departments of a company or organization. The main objective of this research study is to analyze the management of the DIRCOM of the Governing Council of the Special Regime of Galapagos during the year 2022, whose headquarters The main one is located on San Cristóbal Island. Likewise, it seeks to contribute with elements and actions that encourage continuous improvement of internal communication within the organization. To carry out this research, the starting point is to carry out a diagnosis of the internal communication and the existing work environment in the company, through surveys of a sample of 108 public servants. To do this, it is necessary to have a conceptual framework solid about communication in general, as well as internal communication in particular. TO Next, we proceed with the collection of primary information. Based on this information collected and the analysis of the results obtained, it is establish strategies and actions that, when implemented, can serve as alternatives for solution both to improve the company's internal communication and to achieve better results in the work environment of said entity.