La gestión del talento humano de los trabajadores de la Agencia Bolívar de la Cooperativa de Ahorro y Crédito JEP en el año 2021.

Abstract

Abstract: The objective of this research was to analyze the human talent management of the collaborators of the JEP cooperative of the city of Cuenca. For the development of this work, a theoretical investigation was carried out, covering the main terms about the human talent management. Subsequently, a field investigation was carried out collecting information through the application of a questionnaire to 207 workers on HR subprocesses: analysis and job description, attraction, selection and incorporation, training, performance evaluation, succession plans and remuneration and benefits. A quantitative and qualitative methodology was used, with the use of the method descriptive. The research techniques were the survey and interview. After the The investigation concludes that the workers know each of the subprocesses well. and indicate that they feel comfortable with their jobs, as well as their remuneration and work environment, reason why strategies are proposed for improvement in certain areas to a future application.