Propuesta de creación de una escuela de cajeros híbrida en la Cooperativa Jardín Azuayo para garantizar la calidad de los profesionales que dan el servicio

Abstract

Abstract: The present project encompasses an innovation proposal with a sustainable business model aimed at addressing a significant need within the popular and solidarity economy sector related to the training of new personnel in the cashier area. This initiative arises after analyzing the cooperative financial system and identifying shortcomings in achieving operational efficiency among its employees, impacting the area's results due to errors in their activities. The proposed solution involves establishing a hybrid training school that leverages existing technological advances, offering a certified training program to ensure optimal performance by employees. Furthermore, the project demonstrates potential savings in administrative costs and improvements in business operations. According to conducted studies, the project forecasts a 52% increase in the Internal Rate of Return (IRR), generating long-term benefits for the company and its operating environment.