Análisis de la contribución del desaprendizaje organizacional, gestión de la calidad y el desempeño organizacional en las empresas de la ciudad de Quito Actividad Económica N

Abstract

Abstract: Within the study, the general objective was presented; analyze the contribution of Des organizational learning, quality management and performance in companies of the activity N. The research is exploratory, inductive, deductive and analytical methods were used, a questionnaire consisting of a total of 62 questions was applied. HE carried out a theoretical foundation based on the study variables, which facilitates the researcher, from this perspective to be able to carry out a diagnosis and propose strategies for quality and performance for companies in the city of Quito of economic activity N. In In relation to the consolidation of emerging learning, it was found that the high management shows an average rating of 4.55, which indicates its involvement in relevant changes aimed at business development, where communication plays an essential role for the fulfillment of the proposed objectives. They developed strategies linked to the needs for companies in the city of Quito economic activity N, they correspond to promoting a culture of learning continuous and staff training and development, which present objectives and evaluation of indicators.