Desarrollo de una solución web para SURTREK que permita gestionar los procesos turísticos orientados al viajero

Abstract

Abstract: The Bachelor final project focused on developing a web solution for SURTREK, aimed at managing tourist processes directed towards travelers. The priority was to simplify the presentation and acquisition of detailed information about the services contracted in tourist programs. The web solution allows operator agents to manage services offered to travelers through various management modules, such as guides, food, and lodging. For example, in the tourist programs module, services such as accommodation, food, guide, and transportation can be added or modified. Travelers can also access the web solution to easily view the services contracted and confirmed during their journey. To develop the solution, the agile SCRUM methodology and Client-Server architecture were used, along with the Model-View-Controller design pattern. Regarding technologies, PHP Laravel 10 framework was employed for the backend and JavaScript React JS library for the frontend. The result was a web solution that meets the stated objectives and quality standards set by ISO 25010. Additionally, an appendix with future work is included.