La gestión del conocimiento para la administración del recurso humano en la empresa DELAROMA, año 2023- 2024

Abstract

Abstract: The purpose of this study is to design proposals for management improvement of knowledge for human resource administration in the company DELAROMA. The research methodology applied was qualitative through the use of surveys conducted with senior managers, managers, and employees of the company, resulting in the diagnosis of how the company is currently doing as to human talent management and knowledge management, where it is determined several deficiencies in the areas, such as deficiencies in the descriptions of the positions, lack of continuous training for employees, which is why four priorities: implementation of comprehensive human resources software, development of detailed job descriptions, implement continuous training programs, promote knowledge management through incentives. The application not only will improve operational efficiency and decision making, if not also strengthen organizational culture and company productivity.