Plan de mejoramiento de la gestión documental de la Dirección de Talento Humano de la Universidad de Cuenca

Abstract

Abstract: In institutions, the archive is a source of constant consultation and information, therefore its management must allow for organized, cataloged and properly preserved information; Therefore, this research proposes a plan to improve the document management process of the Human Talent Directorate of the University of Cuenca through the use and application of a standardized archival practice. The approach was mixed, to appropriate, analyze and relate data related to document management, determining how it is developed and how to improve it. The diagnosis of document management in the Human Talent Department of the University of Cuenca, shows shortcomings in its strategic and operational capacity, in the infrastructure, resources and knowledge that are required to develop it efficiently and contribute to the productivity of the management. Faced with this problem, the Directorate, in order to effectively and efficiently manage the documents and files that are generated in its daily operations, requires: defining elements for the standardization of document management, promoting its efficiency, guaranteeing its continuity and having the resources to the implementation of the improvement plan. It is important to promote the implementation of this improvement plan because it would generate several highly positive impacts on the Management's ability to manage its archive with high efficiency and effectiveness, and contribute to informed and objective decision-making.