Transformación digital como estrategia de Gobierno Abierto impulsada por el Gobierno Autónomo Descentralizado Municipal del Cantón Riobamba Administración 2019-2023. Caso de Estudio: Geoportal Riobamba

Abstract

Abstract: This degree work analyzes the implementation of web tools that allow make transparent and facilitate access to public information to citizens as a strategy key to Open Government. This study focuses on the Riobamba Geoportal, an innovative digital tool promoted by the Municipal Decentralized Autonomous Government of the Riobamba Canton in the 2019-2023 administration, designed to promote transparency of geospatial information and its impact on the efficiency of municipal management. The analysis of the Riobamba Geoportal includes a detailed review of its milestones implementation and evolution, from its origin in previous administrations to its repowering and expansion of functionalities in the analyzed administration. Likewise, the citizens' perception shows that this process has been characterized by an approach continued adaptability to the emerging needs of the community and incorporation of interactive tools that increase its usability and accessibility. The study concludes that the Riobamba Geoportal has been consolidated as a tool fundamental to local governance.