Destrezas de comunicación necesarias en el profesional de la salud para el abordaje de pacientes con ceguera o sordera

Abstract

Abstract: Patients with blindness or deafness face inequalities in the field of health when they enter the healthcare system, with communication being fundamental to interpret and identify patient needs. This review seeks to describe the communication skills that the health professional must acquire to care for patients with blindness or deafness. Through a computerized search through the databases PubMed and Web of Science, Scielo, BVS, Scopus, including publications focused on communication strategies with deaf or blind people in care medical. Effective communication skills vary, depending on the communication method preferred by the patient, the type of environment, the context and the complexity of the communication. The quality of care received by patients with hearing or visual disabilities does not meet standards of quality and warmth. It is necessary to train health personnel in the different forms of inclusive language to improve the quality of medical care.