Evaluación de riesgos psicosociales en el personal administrativo del Departamento de Construcción de Redes de la Empresa Eléctrica Quito S. A

Abstract

Abstract: This study aimed to assess psychosocial risks among the administrative staff of the "network construction department at Electric Company Quito S.A." A mixed research approach, integrating quantitative and qualitative methods, was applied. The study population included 50 employees of the company, with a specific sample of 10 workers selected to complete a detailed questionnaire based on the Likert scale. This questionnaire assessed various dimensions of psychosocial risks, including workload, leadership, support, and harassment, among others. The study results show that although most workers perceive a low level of psychosocial risk across several dimensions, high risk was identified in areas such as workplace harassment, sexual harassment, and the management of dual presence work-family. Based on this information, preventive planning was designed which included education on harassment, improvement of the physical conditions of the workplace, psychological support, workload regulation, and policies for better work-life balance, all aimed at reducing risk indices and fostering a work environment that promotes employee well-being and efficiency. In conclusion, the importance of continuous monitoring and the development of preventive strategies to address and mitigate psychosocial risks in the workplace is emphasized.