Propuesta de modelo de negocios para un centro de colisiones automotriz en la provincia de Loja

Abstract

Abstract: This work addresses the problem of automotive collisions, which have a significant impact on the economy of car owners, highlighting the lack of ideal automotive centers with updated software strategies. The main objective is to develop and implement an efficient and sustainable business model for an automotive collision center in the province of Loja, through the creation of a specialized input management software. This software aims to reduce waste and optimize the use of paints, solvents and other materials in the automotive repair process. The implementation of advanced management software is presented as a crucial solution to improve operational efficiency and customer experience. This focus on technology not only optimizes the shop's internal processes, but also enables more effective management of customers, quotes and resources. During the development of the project, numerous opportunities were identified, as many companies showed their support for the creation of the software. Despite the existence of similar applications, they do not offer the innovative benefits proposed in this project.