Generación de productos y servicios financieros para la caja de ahorro y crédito de la asociación de profesores de la UTPL. 2013

Abstract

Cooperatives like the savings and credit in the global context have been supporting the concept of microfinance, today represents a source of major funding for the sectors that do not have access to traditional banking business even less. Under that approach microfinance institutions have had an interesting evolution resulting from accessibility to technology and knowledge, has also been known their economic, financial and social. In Loja Ecuador, mainly in the trend has not been different, we have sought to regulate through the new Superintendent of Popular and Solidarity Economy under the Law of People's Solidarity Economy forcing these institutions to formalize and operate under technical and legal in order to safeguard the deposits. In this sense, this research will generate a test to implement a financial product called savings goal saving box UTPL association with their respective teachers simulation and business financial evaluation towards improving the level of customer service and satisfaction.