Implementación de estándares indicadores e instrumentos para mejorar la calidad de la atención de salud bucal en la clínica de especialidades odontológicas B y T de la ciudad de Loja, septiembre, 2012.

Abstract

The improvement of a quality primary attention in oral health, has become a constant issue into public and private oral health service because patients are the target of a real improvement of the service. This project was thought and made based on the idea that it is possible to improve the quality of attention in oral health inside of the Ontological Specialties Clinic, Dental Group “B&T”, in Loja city, during 2012. The research took as a guidelin the handbook “Standards, Indicators and Instruments to measure quality attention of oral health” released by the Public Health Service Ministry of Ecuador. Some standards were taken into account in the clinic, according to its importance. 55 surveys were applied before and after standard measurement. Between both results, there was a quality improvement from 67.10% to 89.10%. Among the standards measured were: basic supplies and equipment review; staff training about promoting, preventing and educating. At the end, research proved that purpose and finality were satisfactory.