Diseño de un modelo de responsabilidad social empresarial, basado en la norma ISO 26000, para la empresa Espagrotec Cía. Ltda. Sangolquí 2016

Abstract

The objective of the present investigation was to design a model of corporate social responsibility, based on the ISO 26000 standard for the company Espagrotec Cía. Ltda. Located in the city of Sangolquí. A descriptive field research was conducted to determine the level of involvement of Espagrotec in CSR issues to various external and internal Stakeholders of the company; this consisted in the application of a control card to all employees and managers (46 people), and a survey of a sample of customers and suppliers (318 and 12 respectively); of the data obtained concluded that the company did not have the RSE as part of its business management model, and although there were some points that met, these were developed in isolation. This led to the design of a management model based on social responsibility for the company, considering policies, procedures, activities and controls, which will allow sustainable development in the long term in favor of employees, managers and society around Espagrotec.