Identificación del burnout en profesionales de la salud y los factores relacionados con este fenómeno, en una institución privada y en una pública, ubicadas en la ciudad de Riobamba, durante el año 20172018

Abstract

The present investigation identified the level of burnout in health professionals and the factors related to this phenomenon, in a private and a public institution, located in the city of Riobamba, during the year 2017 - 2018. The general objective was to identify the burnout level and its three dimensions (emotional exhaustion, depersonalization, low personal fulfillment) in doctors and nurses. The method used was exploratory, while the research design had the following characteristics: quantitative, non-experimental, transversal, descriptive and exploratory. The research collected information from 16 doctors and 14 nurses from a public and private entity in the province of Chimborazo, canton Riobamba. The instruments applied were: Sociodemographic and Labor Questionnaire, MBI, GHQ28, BRIEF-COPE, MOS and EPQR-A. With respect to the results, it was determined that there is a case of burnout in physicians evaluated, the same one that represents 6.3% of the sample, whereas 100.0% of the nurses do not manifest having this syndrome.