Diseño de un modelo de gestión por procesos para el departamento de seguridad de la Policía Nacional del Ecuador, año 2017

Abstract

This study contains the analysis of the organizational and operational weaknesses of the security department of the National Police of Ecuador. The main problem is the lack of established processes for each activity in that institution. Process management provides greater agility to daily activities. It allows to give a quality service to external users. In this case, it is about the high dignitaries of the State. This will be possible if the officials properly know the activities and tasks of their position, seeking to update them and permanently improve their personal skills, with the theoretical and practical tools necessary to achieve it. To improve this situation, we propose the design of a management model by processes, which allows the continuous improvement in personnel recruitment processes and requirements of citizens and senior members of the state.