Estrés laboral en cuidadores formales de una Institución privada, ubicada en la ciudad de Quito durante el año 2017 - 2018

Abstract

The present investigation was aimed at identifying the prevalence of burnout syndrome and its three dimensions (emotional exhaustion, depersonalization, low performance) in formal caregivers of a private institution located in the northern center of the city of Quito, during the year 2017- 2018 The exploratory, descriptive-transversal, analytical-synthetic, inductive and deductive and statistical methods were used. The sample consisted of 40 formal caregivers. The instruments used were a battery of eight psychometric evaluations that allowed to assess the prevalence of chronic work stress taking into account the different variables. Among the most relevant results we had the presence of 25% of participants with burnout syndrome. 10% of the sample showed emotional exhaustion, 20% depersonalization and 15% low personal fulfillment. It was also observed that 17.50% of our sample had an intense overload.