Estrés laboral crónico en cuidadores de barrios del sur de Quito durante el año 2017-2018.

Abstract

Abstract:The present research work was based on identifying the prevalence of chronic work stress and its three dimensions (emotional exhaustion, depersonalization, low performance) in informal caregivers of southern neighborhoods of the city of Quito during the period 2017-2018. After the bibliographic review, the application of 8 psychological reagents was applied to 40 participants. The sample was accessibility, not probabilistic and accidental. The methodological design was quantitative, not experimental, transactional and exploratory. Among the instruments used are the Sociodemographic and Labor Questionnaire, the Inventory of Chronic Work Stress, the Load Interview for Formal Caregivers, the Life Satisfaction Scale, the General Health Questionnaire, the MOS Social Support Questionnaire, the COPE-28 Inventory, and the Bief Resilence Scale (BRS). Once the results were processed it was found that 17.5% of the respondents were affected with high burnout, with a high emotional exhaustion of 20%, a high depersonalization of 15% and a low personal achievement of 40%.