Estrés Laboral en cuidadores formales e informales de la ciudad de Quito 2018

Abstract

Abstract:An investigation was carried out with the main objective of identifying the prevalence of burnout syndrome in formal and informal caregivers in a health institution, located in the northern sector of the city of Quito. In addition, sociodemographic and work characteristics of caregivers were studied. It was a quantitative research, not experimental and descriptive; a sample of 40 formal and informal caregivers. The instruments were a Sociodemographic questionnaire, the MBI inventory of Malash and Jackson, the interview of burden to formal caregivers, the Life Satisfaction scale, the General Health questionnaire, the COPE-28 inventory of coping strategies, the Social Support questionnaire MOS and the Bief Resilence scale. The results obtained mainly showed that the participants showed a medium level of burnout symptoms, in the emotional exhaustion dimension 62.5% of the sample obtained a low level, in depersonalization 67.5% obtained a low level, and in the realization dimension staff 40% of the participants obtained a medium level. They have adequate working and personal conditions, do not experience overload in 62.5%, 45% of the sample have satisfaction slightly below the average, employ adequate coping strategies and have social support, but 45% have symptoms of anxiety , and 100% have a low level of resilience.