Prevalencia del estrés laboral crónico en cuidadores formales e informales en dos instituciones ubicadas en la ciudad de Cuenca durante el año 2018

Abstract

Abstract:The objective of this research is to identify the burnout prevalence, and its three dimensions: personal fulfillment, depersonalization, and emotional exhaustion, in formal and informal caregivers, belonging to two institutions located in the city of Cuenca in 2018. The research design is quantitative, and transversal, with exploratory and descriptive method. Eight instruments were used for collecting information: Ad-hoc Sociodemographic and Labor Questionnaire, Maslach burnout Inventory, Interview for Formal Caregivers, Life Satisfaction Scale, General Health Questionnaire, Social Support Survey, Brief COPE Inventory, and Bief Resilence Scale. The sample is composed of forty caregivers. The results obtained show thirteen percent of burnout prevalence, with high levels in personal fulfillment, and low levels in depersonalization and emotional exhaustion. Three of the five cases that presented the syndrome correspond to informal caregivers. The most used ways of coping with stress, are religion and active coping. The social support with the highest prevalence is the emotional one.