Estudio sobre el impacto de las redes y mensajes de Comunicación Interna en el clima laboral de las empresas públicas EMAPA-I, EMELNORTE, IMBAVIAL, de la ciudad de Ibarra en el período comprendido entre enero y septiembre del año 2018.

Abstract

Abstract:Internal organizational communication presents a huge transformation process due to the impact of new information and communication technologies (ICT). The present work has as its theme: The study on the impact of networks and messages of internal communication in the work environment of public companies EMAPA-I, EMELNORTE, IMBAVIAL, of the city of Ibarra in the period between January and September year 2018. The proposed research is a non-experimental quantitative study, with the application of surveys that facilitated obtaining specific information on: formal and informal networks and their internal communication mechanisms that are presented in companies in EMAPA-I, EMELNORTE, IMBAVIAL; Determine the positive and negative factors of internal communication networks that influence the work environment and identify the limitations in the three types of messages addressed in internal communication. The study proposes key strategies that promote a new development of the organizational culture.