Diagnóstico de la responsabilidad social empresarial según la norma ISO 26000 en la gestión de las PYMES del sector productivo del Ecuador. Caso: empresa DURABLOCK, año 2019.

Abstract

Abstract:Corporate Social Responsibility (CSR), is an emerging issue that has taken center stage in the management of organizations, the objective of this research is to diagnose CSR practices in DURABLOK, dedicated to developing and marketing products derived from concrete such as: blocks and cobblestones. A questionnaire applied to the manager was used, based on the ISO 26000 Standard, instrument of verification of compliance with the seven fundamental matters: governance of the organization, human rights, labor practices, environment, fair cooperation practices, consumer affairs and, active participation and community development. An exploratory and descriptive investigation was carried out, based on the results obtained, strategies are proposed to strengthen the company's actions in the environmental field and in this way mitigate the impact on the environment that it may cause due to its production processes. It is evident that DURABLOK has weaknesses in the management of raw materials used in its production processes, and must establish actions that seek a better treatment of them and thus avoid affecting their community and the environment.