El rol de la gestión del conocimiento en el proceso administrativo de las compañías de los sectores A, B, H al R según clasificación CIIU de la provincia de Pichincha, año 2018

Abstract

Abstract: Knowledge is one of the most important assets of an organization. It is usually found within the people who are part of it and has been acquired through individual experiences over the years. Systematize and properly beneficiate from this knowledge so that the organization achieves competitive advantages, is the function of knowledge management. This paper offers a diagnosis of the state of knowledge management in small, medium and large companies in the province of Pichincha, Ecuador, classified within the ISIC A, B and H to S sectors against the management process of planning, organize, direct and control, to serve as a source of consultation for businessmen, students, researchers and the general public that seeks information regarding this field of administration. This work shows that the studied population performs knowledge management functions even without having knowledge management systems specifically established for this purpose and that, in general, these organizations only learn from themselves, not sharing information with others from the same business sector.