Propuesta metodológica para la implementación de un sistema de control de calidad en las válvulas de cilindros de gas licuado de petróleo (glp) para uso doméstico, en la empresa Lojagas

Abstract

In the work presented below, a methodological proposal has been developed for the implementation of a quality control system in LPG cylinder valves for domestic use at Loja Gas, taking into account that the client deserves to acquire a quality product with the lowest percentage of probability to present defects or in turn that these do not exist. In the development of this work an audit has been carried out, with the results witnessed in it an impact matrix has been developed that helps us determine the points to be fulfilled according to the needs of the company, improvement actions have been proposed and A quality control manual has been carried out. The quality control manual carried out for the company, will facilitate the personnel belonging to the valve repair area, having this guide that presents documented the procedures of the processes that are carried out, as well as the control that is carried out at the critical points found, the technical sheets that have to be filled with the corresponding information, instructions that have relevant technical specifications and performance indicators, results and management.