El rol de la gestión del conocimiento en el proceso administrativo de las compañías de los sectores C al G, según clasificación CIIU de la provincia de Pichincha, año 2018

Abstract

Abstract:This thesis analyzes the role of knowledge management in the administrative process of companies from sectors C to G, according to the CIIU classification of the province of Pichincha, 2018, determining the relationship between knowledge management and the process administrative in organizations, diagnosing how their knowledge management is and to determine the involvement in administrative management, also emphasizes the need to investigate how workers' knowledge in organizations is managed to carry out an administrative process quality. The research was conducted with an exploratory - descriptive study. Coming to the conclusion that most of the owners carried out a previous analysis of the market they were looking for to insert with their new venture, they entered mainly when detecting a business opportunity, organizations also adapt to changes in the environment, so they must understand the demands of the client and its consequences, this is achieved through the knowledge that is head of the clients and with the knowledge managed in an appropriate way.